Order Processing Times

All orders are processed within 3-4 business days. Please note, orders are not processed or shipped on weekends or public holidays.

International Shipping Options

We offer international shipping through SL Post Parcel service for all orders. Delivery times may vary depending on the destination.

Shipping Costs

Free shipping is available for all orders. However, customs duties, taxes, and other fees imposed by the destination country will be the responsibility of the customer if applicable.

Returns, Changes, and Cancellations

Returns are accepted within 30 days of receiving your order. For more information, please refer to our Returns Policy page.

Cancellations and changes can only be made if your order has not yet shipped. Once an order is shipped, it cannot be modified or canceled.

Potential Service Interruptions

Please be aware that shipping may experience delays due to holidays or bad weather conditions. We will do our best to notify you of any service interruptions.

Order Tracking

Once your order has been shipped, you will receive an email confirmation that includes your tracking details to monitor your package’s progress.

For further information or assistance, feel free to contact us at contact@bluebirdsouvenir.online.